Website & Company Policies
Heydan Inc (Heydan) provides for a means of contact between homeowners (Consumers) and Youth (Service Contractors) to complete simple, and age appropriate tasks. Heydan also provides a platform for payment transactions, and fundraising for personal, team and nonprofit goals.
Your access to and use of Heydan is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.
You should assume everything you see, hear, or otherwise receive from or on Heydan (the Contents) is copyright, trademark, trade dress or other intellectual property owned and/or licensed by Heydan Inc. The Contents include images, illustrations, designs, icons, photographs, trademarks, logos, text, software, sounds, music, the Site, as a whole, and any other materials at the Site.
User Comments and Submissions
You promise that no information or material you transmit to Heydan, will violate anyone else’s right, including copyright, trademark, privacy or other rights. You may not transmit any information that is or contains threatening, libelous, defamatory, scandalous, inflammatory, pornographic, profane or otherwise unlawful, abusive or obscene material. You shall be solely responsible for the content of any Comments you make. Heydan is not responsible or liable for the content of information that others post at or transmit to the Site, for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography or profanity contained in any such information, or for the conduct of any Site user.
Child sexual exploitation
We do not tolerate child sexual exploitation on Heydan. When we are made aware of links to images of or content promoting child sexual exploitation they will be removed from the site without further notice. Heydan will permanently suspend accounts promoting or containing content promoting child sexual exploitation.
Heydan reserves the right to report any suspected cases of child exploitation, and to provide Heydan account information and history, to appropriate police authorities.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
If you wish to purchase any service or product made available through Heydan ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.
Service displayed on the Site can be delivered in Canada and the United States. Prices are valid and effective only in Canadian and American currency.
Links to other Sites
If you have any concerns regarding any outside site linked to or from the site, please direct them to the owner or operator of the site. Heydan Inc is not responsible for any outside sites, services or other materials linked to or from the Site, and disclaims all liability for any injury you may experience by using such materials.
No Guarantees or Endorsements
We make no guarantees, warranties, or representations regarding the skills or undertakings of Service Contractors or the quality of job that he or she may perform for you if you elect to retain their services. It is entirely up to you to evaluate the Service Contractor and to enter into a direct contract or otherwise reach an agreement with a Service Contractor. Heydan does not warrant any Service Contractor performance or quality of the service performed. Service Contractors are not employees or agents of Heydan Inc, nor is Heydan Inc an agent of the Service Contractors.
Release from Damages or Claims
Should you have a dispute with respect to any services provided by a Service Contractor or the fees charged by the Service Contractor you must address such dispute with the Service Contractor (although you may copy Heydan on the fee dispute).
YOU HEREBY AGREE TO RELEASE HEYDAN INC (AND OUR OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES, EMPLOYEES AND AGENTS) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH SERVICE CONTRACTORS.
Dispute Resolution Assistance
While we cannot guarantee the work performed by the Service Contractor, and while we have no obligation to you with regard to your relationship with the Service Contractor, the Heydan resolution process has been developed to try and assist you in resolving any disputes that may arise in the course of contracting with the Service Contractor. Without modifying our statements under this Agreement, we may, upon your request, provide limited assistance in resolving disputes between you and a Service Contractor. You must participate and use good faith efforts to resolve problems through the Heydan resolution process. Such limited assistance in no way nullifies the release and indemnification described in the Terms and Conditions.
Occupational Health and Safety
As Heydan allows for contact only between Customers and Service Contractors. Heydan does not assume responsibility for supervision or management of applicable Occupational Health and Safety. We recommend you refer to applicable OH&S guidelines for your jurisdiction. For example:
Contests, Sweepstakes and Promotions
Promotions may be available for a limited time.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
You agree to indemnify, defend and hold harmless Heydan Inc, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.
These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.
Limitation Of Liability
Heydan Inc, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iiv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer And Non-Waiver of Rights
Heydan Inc makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.
Heydan Inc its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
If you breach any of these Terms and Heydan Inc chooses not to immediately act, or chooses not to act at all, Heydan Inc will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. Heydan Inc does not waive any of its rights. Heydan Inc shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms.
As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.
These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Alberta and the laws of Canada, as applicable.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.
If you have any questions about these Terms, please contact us.
10650 113 Street NW 3rd Flr
Edmonton Alberta T5H 3H6
Heydan Inc (Heydan) is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes.
Why we collect your personal information
Heydan identifies the purpose for which your personal information is collected. We do this before, or at the time, the information is actually being collected. We collect, use and disclose your personal information to:
- Identify your location to connect you with either Youth (Service Contractors) or Neighbors (Customers)
- Process your request for a service or product in your community.
- Better understand you, and your community’s interests, service or product needs and to offer relevant information, support, services and products.
- track and analyze; your community’s service needs, purchases, other transactions, account activity, and payment history for marketing analysis purposes or making promotional offers to you;
- conduct surveys and analysis for research, statistical, service and product development purposes (information will be anonymized to the extent possible);
- verify your identity and protect against error and fraud;
- assess and update your credit-worthiness on an ongoing basis;
- process, service, analyze and audit your relationship with us, including collecting any money you owe us;
- support promotions and contest administration;
- perform tests to implement or modify systems;
- comply with legal and regulatory requirements; and
- achieve other purposes as may, from time to time, be permitted by law.
By providing your information to Heydan, you consent to Heydan using your personal information for the purposes outlined above.
Collecting and releasing information
Heydan obtains your consent to collect, use or disclose your personal information, except as permitted by law. The method of obtaining consent depends on the circumstances and the sensitivity of the information. Consent may be oral or written, express or implied. Your express consent (verbal, written or electronic agreement) is obtained to collect, use or disclose sensitive personal information. Implied consent is obtained in circumstances where a customer relationship already exists, express consent has previously been given, or the purpose of using the personal information is reasonably apparent to you.
Type of information
The information collected includes personal information such as full address, birth date, cellular number, credit card information and goals (personal, team or charitable).
We Limit collection of personal information
Heydan collects only the information required to provide services and products to you. If the personal information we require is collected for other reasons, your consent will be obtained before or at the time the information is collected. Heydan will collect personal information only by clear, fair and lawful means.
We limit use, disclosure and retention of your personal information
Heydan uses and discloses your personal information only for the purposes for which it was collected, except with your consent or as required by law. Heydan will not sell your personal information. We only use your personal information within Heydan, and with third party providers for the administration of certain promotional activities. Heydan may transfer your personal information to entities outside Heydan, such as our vendors, suppliers, and agents who assist us in serving you (“Service Provider”). When your personal information is transferred to a Service Provider, we require them to protect the information in a manner that is consistent with our privacy statement.
Heydan will retain your personal information only as long as it is required for our business relationship or as required by law.
Heydan wants to keep your personal information as complete, accurate and up-to-date as is necessary to fulfill the purpose for which it was collected. Heydan will also provide reasonable access to individuals to their own information.
Please let us know if your address, telephone number or other information changes, so that we may provide you with the best possible service. If you require your personal information please contact us.
Protecting your personal information
Heydan will maintain appropriate safeguards and security measures to protect your personal information. Heydan will dispose of your personal information in an appropriate and secure manner when no longer required.
Heydan places additional onus on collecting, using or disclosing information for minors (youth) and will make extra efforts to help parents/guardians/minors understand what information is being provided and how Heydan will use this information.
When required by law to provide your personal information, we take reasonable steps to verify the lawful authority for the collection and we disclose only the information that is legally required.